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  1. CRM (Customer Relationship Management): Elements, Benefits ...

    May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

  2. What Is CRM (Customer Relationship Management)? | Salesforce

    What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline …

  3. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  4. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …

  5. What is CRM (customer relationship management)? - TechTarget

    Feb 12, 2025 · CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions …

  6. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · • CRM stands for customer relationship management—both a strategy and the software that powers it. • It keeps all your customer info, conversations, and sales tasks in one …

  7. What Is Relationship Management? And Why Do Businesses Use …

    Nov 13, 2025 · Relationship management, also known as customer relationship management, is the system a company uses to organize, analyze, and optimize its interactions with customers. …