Jun 30, 2025 · Welcome to Dynamics 365 Customer Service! We're delighted to offer you a suite of capabilities to ensure your business can deliver the best customer service experience …

Feb 11, 2025 · Let me start with the three autonomous agents that are introduced for Dynamics 365 Customer Service and/or Dynamics 365 Contact Center. Not all agents will be available …

Explore Dynamics 365 Customer Service pricing. Learn about customer service software pricing plans and find the best option for your business.

Jan 23, 2023 · Microsoft Dynamics 365 Customer Service is a business application that empowers service teams to provide fast, consistent, high-quality customer service and gather …

Microsoft Dynamics 365 Customer Service is an application for customer service automation that streamlines case and knowledge management, enables personalized service with a 360 …

6 days ago · The Dynamics 365 Customer Experience Product Roadmap session, led by Microsoft's Alan Ross, introduced many new agents to the platform.

Offer a seamless, end-to-end service experience with Dynamics 365 Customer Service—a single, connected, omnichannel solution that increases agent productivity, optimizes operations, and …

Oct 14, 2025 · What Is Microsoft Customer Engagement? Microsoft Dynamics 365 Customer Engagement takes the foundation of a traditional CRM and expands it into a full ecosystem of …

Empower service representatives with Microsoft Dynamics 365 Customer Service, using generative AI and automation to enhance customer service and experiences.

Find the Dynamics 365 support option that best fits your needs and company size. Ask questions, search for answers, and participate in discussions in the Dynamics 365 Community. Get the …