When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

There is a transatlantic split over attitudes to wireless VoIP services, according to one Dublin-based VoIP operator which believes that Europeans and Americans are both keen, but for different ...

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

Law and order are coming to VoIP 911. Most Americans take it for granted that when they dial 911 they will reach a dispatcher who can immediately summon an ambulance, fire truck or police patrol. That ...

Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. Years ago, virtual communication tools ...

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

With an internet connection, you can host your business calls, video, and voice chat with your VoIP phone service. The VoIP phones require very minimum hardware, can be managed via an app from your ...