I'm on a mission to review 1,000 marketing software tools and share my findings with over 100,000 small business owners ...

"It just sounds kind of...rude," my co-producer said to me. She was referring to my latest email draft, which I was ready to send to a store we were coordinating with for an event. I was frustrated; ...

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...

Even the most compelling email content is worthless if it’s never opened. Mastering the art of the subject line is crucial for ensuring your messages don’t end up in the dreaded Trash folder before ...

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

Intuit's Mailchimp will let you maximize email marketing for your business. You can try its tools by signing up for the ...

Q: Is it appropriate to use “y’all” in professional emails or phone calls? I usually don’t hesitate if I’m dealing with other long-term Texans, but for non-Texans or new transplants, I’m not so sure.