QR, a leading QR code management platform, has unveiled its vision for the role of QR codes in the phygital era, positioning ...

STERLING, Va.--(BUSINESS WIRE)--Neustar Inc., a global information services and technology company and leader in identity resolution, today announced the launch of Neustar Unified Identity™, the only ...

If you want to scale your business, you need to have top-tier online customer service. Here’s how you achieve that. Having a high-quality online customer experience is essential these days, and to ...

Without customers, there is no business! Managing Customers for Growth (MCG) focuses on how firms design and implement customer management activities to achieve sustainable customer growth. The course ...

Editor’s note: Brent Frei (pictured below) is the executive chairman and co-founder of Smartsheet.com, an online work management software company. He also served as the chief executive of Onyx ...

Online reputation isn’t just window dressing; it’s an integral component of success in a feedback-driven market where consumers increasingly depend on online reviews and peer recommendations when ...