We're all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to hybrid and remote work models. In my ...
When it comes to government IT modernization, hybrid clouds have become increasingly common drivers for transformation efforts. A best-of-both-worlds method, the hybrid cloud environment marries ...
Managing a workforce of call center agents around the world in the new hybrid working environment called for a change of approach. Agent engagement and empowerment, simplifying the coaching process, ...
Uli Erxleben, Founder and CEO, Hypatos.ai. Our vision is to enable AI to run business operations, while humans make decisions. Artificial intelligence (AI) is the new force in work, and there is no ...
Artificial intelligence (AI) is no longer just an add-on in customer service — it’s a core technology, enhancing speed, accuracy and scalability. But while AI excels at automation and data-driven ...
New specializations help partners become trusted advisors across every market as global channel ecosystem grows by over 400 percent The COVID-19 pandemic has created unprecedented challenges for ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced the Now Platform Rome release. The latest ...
Are you ready to take your hybrid cloud strategy to the next level? Join us for this exclusive webinar masterclass, “Scale Your Hybrid Cloud — Optimize Costs, Security, and Management.” Here, Veeam ...
Google’s Cloud Services Platform for managing hybrid clouds that span on-premise data centers and the Google cloud is coming out of beta today. The company is also changing the product’s name to ...
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