Deferring replacements hides short-term costs while building long-term liabilities: more downtime, more expensive repairs, ...

I have been openly critical of American management and leadership. In my last column, you read my thoughts on a new style of leadership I call lean leadership. It requires that leaders exhibit ...

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Question: We are trying to create some standard work around several processes in our plant. Who should “own” this—the operators who run the process or an engineer? I’m not sure I can get everyone to ...