The companies achieving breakthrough results with AI aren’t necessarily those with the most sophisticated algorithms or the ...

AI is transforming the way businesses connect with their audiences, making interactions more intuitive, adaptive and ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The way we as individuals interact with companies (our "suppliers") is on the brink of a ...

Clienteling was once the exclusive domain of luxury brands, where personal relationships and bespoke service set the standard. Today, technology is helping to shatter these barriers. With capabilities ...

This article spotlights five tools that may be considered the best CRM software for organizations focused on efficiency and impact.

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Los Angeles, California – October 17, 2025 – PRESSADVANTAGE – Rocket CRM has announced the deployment of a new automation framework within its Customer Relationship Management (CRM) platform. The ...

Your current research focuses on subscription businesses and the importance of customer capital. What is that, and why is it important for the economy? We often think of firm value as coming from ...